This role requires SGPR or Singaporean citizenship, and bilingual fluency in English and Mandarin.
My client is looking for an AVP level senior individual contributor to sit within the front office business team. This person would be responsible for electronic trading client offerings across FX, Fixed Income and Commodities for the Asia region.
This is a multi-hatted role across client onboarding, project management, incident management, application support and reporting.
The ideal candidate would come from a solid technical background (e.g. electronic trading application support or front office software development), but have exceptional communication skills to face off to clients and be a subject matter expert on e-trading architecture and the FICC trading space.
The role
• Oversee electronic trading product offerings, ensuring compliance with service level agreements (SLAs)
• Maintain a comprehensive knowledge of electronic trading architecture to ensure effective operations
• Coordinate with the London counterparts for seamless daily handovers
• Be responsible for a world-class client experience – onboard new clients and provide support, addressing queries related to e-trading platforms
• Work closely with front, middle, and back office teams, as well as clients and vendors, to address queries and enhance user experience
• Provide first-line support and coordinate resolution of e-trading issues, managing system outages with IT
• Deliver accurate performance reports and respond to ad-hoc requests from management
Ideal candidate
• Strong understanding of electronic trading architecture and market dynamics in FX or Fixed Income or Commodities
• Technical background + experience in a client servicing role or experience in managing senior stakeholders in front-to-back office
• Understanding of the regulatory landscape impacting electronic trading in Asia
• Familiarity with trading platforms (e.g., Refinitiv, SmartTrade, or similar)
• Proficiency in Mandarin and English is required due to client needs
• Ability to work independently while contributing to a global team
Please send your CV to Bianca Lo at bianca.lo@ashford-benjamin.com, or call +852 2315 9518 for a confidential discussion.
To apply for this job email your details to bianca.lo@ashford-benjamin.com