My client is seeking a Global Markets Application Support Engineer to support business-critical trading, risk, and market-data applications.
This is a hands-on role at the intersection of front-office technology, production support, data operations, and automation. You will work closely with traders, risk, operations, and technology teams to investigate incidents, monitor production systems, support data processes, and identify opportunities to improve workflows using analytics, automation, and AI tools.
This opportunity is well suited to a technically minded candidate looking to build a career in Global Markets technology while gaining exposure to trading platforms, SQL, data engineering, and AI-enabled transformation.
Responsibilities
- Provide first- and second-line support for trading, risk, and market-data applications.
- Investigate production incidents, troubleshoot issues, and coordinate resolution with internal technology teams and vendors.
- Monitor systems and support daily operational processes, including trade processing, market-data checks, batch monitoring, and reconciliations.
- Support data validation, reporting, data-quality checks, and automated data-processing activities.
- Assist with the testing, deployment, and adoption of automation, data, and AI-enabled solutions.
- Identify opportunities to improve business processes, system stability, and operational efficiency.
- Maintain clear support documentation and communicate effectively with business users during incidents.
- Participate in project delivery, testing, change-management, and continuous-improvement initiatives.
Requirements
- At least 2 years of experience supporting production applications, investigating incidents, or troubleshooting business-critical systems.
- SQL experience for data investigation, validation, and business-process support.
- Understanding of databases, data processing, system integrations, and production environments.
- Strong analytical and problem-solving skills, with the ability to manage competing priorities.
- Strong communication skills and confidence working with technical and non-technical stakeholders.
- Basic knowledge of financial markets, trading environments, or financial-services technology.
- Familiarity with incident, problem, and change-management processes.
- Interest in automation, data analytics, AI, or modern workplace tools such as Microsoft Copilot and GitHub Copilot.
Nice to Have
- Experience supporting trading, risk, settlement, market-data, or other financial applications.
- Familiarity with Murex, Bloomberg, Reuters, or similar financial-market platforms.
- Knowledge of Python, PowerShell, Azure, cloud platforms, or data technologies.
- Experience with monitoring, observability, reconciliation, or data-quality tools.
- Mandarin language proficiency is required
Please send your CV to Wisely Collin at wisely.collin@ashford-benjamin.com, or call +852 2315 9517 for a confidential discussion.
To apply for this job email your details to wisely.collin@ashford-benjamin.com